Shipping Policy

Last updated: October 2026

1. Where we deliver

We deliver to all locations within Pakistan.

2. Order processing and delivery time

• Orders are usually processed and dispatched within 1 working day
• Estimated total delivery time is 4 to 6 working days across Pakistan, including processing and courier delivery
• Your order is shipped through our courier partner, Postex

3. Shipping charges

• Orders of Rs. 3,000 or more: free shipping across Pakistan
• Orders below Rs. 3,000: a standard shipping fee of Rs. 200

4. Payment methods

We accept Cash on Delivery (COD). You pay the courier when your order arrives.

5. Tracking your order

Once your order is dispatched, you will receive an SMS from Northsage with a tracking number to follow your parcel.

6. Changes and cancellations

To change your address or cancel an order, contact us by phone/WhatsApp or email as soon as possible, before the order is dispatched.

7. Delays

We work closely with our courier partner, but we cannot be held responsible for unforeseen delays caused by the courier service. If you have any questions, please contact us.