At NorthSage, we are committed to providing quality products and a smooth shopping experience. Please read our return policy carefully.

1.⁠ ⁠Return Eligibility
You may request a return or exchange within 7 days of receiving your order.
To be eligible:
The product must be unused and unopened
It must be in its original packaging with all labels intact

2.⁠ ⁠Non-Returnable Items
Due to hygiene and safety reasons, the following items are not eligible for return:

  Opened or used perfumes
  Beard & Skin Calming Oil
  Intimate Gel Cleansers

3.⁠ ⁠Return Process
To initiate a return:
Contact our support team via phone or email
Our team will guide you through the return process
Returns are completed via courier service.

4.⁠ ⁠Shipping Charges
Customers are responsible for return shipping costs
Original delivery charges are RS 350/- and  non-refundable.

5.⁠ ⁠Damaged or Incorrect Items
If you receive a damaged or incorrect product:
Contact us within 7 Days of delivery
We will arrange a replacement accordingly

6.⁠ ⁠Contact Information
For all return and exchange requests, contact us:
📞 Phone: +92 345 44411122
📧 Email: northsage.co@gmail.com